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1. Over loyaliteit en loyaliteitsprogramma's.
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Author:
Waardenburg, Marten
Publisher:
Alphen aan den Rijn : Kluwer, 2012
Year:
2012
Format:
book
2. Customer journey optimalisatie : hoe je relevanter wordt voor klanten
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Author:
Luif, Rob
Publisher:
Culemborg : Van Duuren Management, 2017
Year:
2017
Format:
book
3. Customer relationship management.
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Author:
Peelen, Eduard
Publisher:
Amsterdam : Pearson Education, 2009
Year:
2009
Format:
book