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1. This is service design doing : applying service design thinking in the real world: a practitioners' handbook
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Author:
Stickdorn, Marc; Lawrence, Adam; Hormess, Markus; Schneider, Jakob
Publisher:
Sebastopol : O'Reilly Media Inc., 2018
Year:
2018
Format:
book
2. This is service design methods : a companion to this is service design doing
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Author:
Stickdorn, Marc; Lawrence, Adam; Hormess, Markus; Schneider, Jakob
Publisher:
Sebastopol : O'Reilly Media Inc., 2018
Year:
2018
Format:
book