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2018
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2011
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1.
This is service design thinking : basics - tools - cases.
Author:
Schneider, Jakob; Stickdorn, Marc
Publisher:
Amsterdam : Bis, 2011
Year:
2011
Format:
book
2.
This is service design doing : applying service design thinking in the real world: a practitioners' handbook
Author:
Stickdorn, Marc; Lawrence, Adam; Hormess, Markus; Schneider, Jakob
Publisher:
Sebastopol : O'Reilly Media Inc., 2018
Year:
2018
Format:
book
3.
This is service design methods : a companion to this is service design doing
Author:
Stickdorn, Marc; Lawrence, Adam; Hormess, Markus; Schneider, Jakob
Publisher:
Sebastopol : O'Reilly Media Inc., 2018
Year:
2018
Format:
book
