MLA

Möller, Sebastian. Quality of Telephone-based Spoken Dialogue Systems. Dordrecht: Springer US, 2005.

APA

Möller, S. (2005). Quality of Telephone-Based Spoken Dialogue Systems. Dordrecht: Springer US.

Chicago

Möller, Sebastian Quality of Telephone-Based Spoken Dialogue Systems. Dordrecht: Springer US, 2005.