MLA

Hall, Randolph, and Randolph W Hall. Patient Flow: Reducing Delay In Healthcare Delivery. Springer US, 2006.

APA

Hall, R., & Hall, R. W. (2006). Patient Flow: Reducing Delay in Healthcare Delivery. Springer US.

Chicago

Hall, Randolph, and Randolph W Hall. Patient Flow: Reducing Delay In Healthcare Delivery. : Springer US, 2006.