From Customer Retention to a Holistic Stakeholder Management System

MLA

Huber, Margit; O'Gorman, Susanne, Margit Huber, and Susanne O'Gorman. From Customer Retention to a Holistic Stakeholder Management System. Springer Berlin Heidelberg, 2008.

APA

Huber, S., Huber, M., & O'Gorman, S. (2008). From Customer Retention to a Holistic Stakeholder Management System. Springer Berlin Heidelberg.

Chicago

Huber, Margit; O'Gorman, Susanne, Margit Huber, and Susanne O'Gorman. From Customer Retention to a Holistic Stakeholder Management System. : Springer Berlin Heidelberg, 2008.