Business Process Management

MLA

Dumas, Marlon, et al. Business Process Management. Springer Berlin Heidelberg, 2008.

APA

Dumas, M., Kanade, T., Reichert, M., Shan, M., & Kittler, J. (2008). Business Process Management. Springer Berlin Heidelberg.

Chicago

Dumas, Marlon, Takeo Kanade, Manfred Reichert, Ming-Chien Shan, and Josef Kittler. Business Process Management. : Springer Berlin Heidelberg, 2008.