Customer Processes in Business-to-Business Service Transactions

MLA

Frauendorf, Janine, and Prof. Michael Kleinaltenkamp. Customer Processes In Business-to-business Service Transactions. DUV, 2006.

APA

Frauendorf, J., & Kleinaltenkamp, P. Michael. (2006). Customer Processes in Business-to-Business Service Transactions. DUV.

Chicago

Frauendorf, Janine, and Prof. Michael Kleinaltenkamp. Customer Processes In Business-To-Business Service Transactions. : DUV, 2006.