MLA

Neiger, Dina, Leonid Churilov, and Andrew Flitman. Value-focused Business Process Engineering : a Systems Approach. Springer US, 2009.

APA

Neiger, D., Churilov, L., & Flitman, A. (2009). Value-Focused Business Process Engineering : a Systems Approach. Springer US.

Chicago

Neiger, Dina, Leonid Churilov, and Andrew Flitman. Value-Focused Business Process Engineering : a Systems Approach. : Springer US, 2009.