MLA

Tang, Christopher S.; Netessine, Serguei, Serguei Netessine, and Christopher S Tang. Consumer-driven Demand and Operations Management Models. Springer US, 2009.

APA

Tang, S., Netessine, S., & Tang, C. S. (2009). Consumer-Driven Demand and Operations Management Models. Springer US.

Chicago

Tang, Christopher S.; Netessine, Serguei, Serguei Netessine, and Christopher S Tang. Consumer-Driven Demand and Operations Management Models. : Springer US, 2009.