Business Process Management

MLA

Dayal, Umeshwar, et al. Business Process Management. Springer Berlin Heidelberg, 2009.

APA

Dayal, U., Eder, J., Kanade, T., Koehler, J., & Reijers, H. A. (2009). Business Process Management. Springer Berlin Heidelberg.

Chicago

Dayal, Umeshwar, Johann Eder, Takeo Kanade, Jana Koehler, and Hajo A Reijers. Business Process Management. : Springer Berlin Heidelberg, 2009.