Integrated Management of Systems, Services, Processes and People in IT

MLA

Bartolini, Claudio, et al. Integrated Management of Systems, Services, Processes and People In It. Springer Berlin Heidelberg, 2009.

APA

Bartolini, C., Gaspary, L. Paschoal, Kanade, T., & Kittler, J. (2009). Integrated Management of Systems, Services, Processes and People in IT. Springer Berlin Heidelberg.

Chicago

Bartolini, Claudio, Luciano Paschoal Gaspary, Takeo Kanade, and Josef Kittler. Integrated Management of Systems, Services, Processes and People In IT. : Springer Berlin Heidelberg, 2009.