Crisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos on the People Your Lead
  MLA
  Klann, Gene. Crisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos On the People Your Lead. Center for Creative Leadership, 2003.
  APA
  Klann, G. (2003). Crisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos on the People Your Lead. Center for Creative Leadership.
  Chicago
  Klann, Gene Crisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos On the People Your Lead. : Center for Creative Leadership, 2003.