MLA

Christ-Brendemühl, Sonja. Digital Technology In Service Encounters : Effects On Frontline Employees and Customer Responses. Wiesbaden: Springer Fachmedien Wiesbaden GmbH, 2022.

APA

Christ-Brendemühl, S. (2022). Digital Technology in Service Encounters : Effects on Frontline Employees and Customer Responses. Wiesbaden: Springer Fachmedien Wiesbaden GmbH.

Chicago

Christ-Brendemühl, Sonja. Digital Technology In Service Encounters : Effects On Frontline Employees and Customer Responses. Wiesbaden: Springer Fachmedien Wiesbaden GmbH, 2022.