End-User Development
  MLA
  Dittrich, Yvonne; Burnett, Margaret; Morch, Anders; Redmiles, David, et al. End-user Development. Springer Berlin Heidelberg, 2013.
  APA
  Dittrich, D., Burnett, M., Morch, A., & Redmiles, D. (2013). End-User Development. Springer Berlin Heidelberg.
  Chicago
  Dittrich, Yvonne; Burnett, Margaret; Morch, Anders; Redmiles, David, Margaret Burnett, Anders Morch, and David Redmiles. End-User Development. : Springer Berlin Heidelberg, 2013.