MLA

Kleinaltenkamp, Michael, Laura Elgeti, and Katharina Prohl-Schwenke. Customer Success Management : Helping Business Customers Achieve Their Goals. Cham: Springer International Publishing AG, 2023.

APA

Kleinaltenkamp, M., Elgeti, L., & Prohl-Schwenke, K. (2023). Customer Success Management : Helping Business Customers Achieve Their Goals. Cham: Springer International Publishing AG.

Chicago

Kleinaltenkamp, Michael., Laura Elgeti, and Katharina Prohl-Schwenke. Customer Success Management : Helping Business Customers Achieve Their Goals. Cham: Springer International Publishing AG, 2023.