Customer Satisfaction Evaluation
MLA
Grigoroudis, Evangelos, and Yannis Siskos. Customer Satisfaction Evaluation. Springer US, 2010.
APA
Grigoroudis, E., & Siskos, Y. (2010). Customer Satisfaction Evaluation. Springer US.
Chicago
Grigoroudis, Evangelos, and Yannis Siskos. Customer Satisfaction Evaluation. : Springer US, 2010.