MLA

Manfred Krafft, Manfred Krafft, and Murali K Mantrala. Retailing In the 21st Century. Springer Berlin Heidelberg, 2010.

APA

Manfred Krafft, M. Krafft, Krafft, M., & Mantrala, M. K. (2010). Retailing in the 21st Century. Springer Berlin Heidelberg.

Chicago

Manfred Krafft, Manfred Krafft, and Murali K Mantrala. Retailing In the 21st Century. : Springer Berlin Heidelberg, 2010.