Systems, Software and Services Process Improvement

MLA

Riel, Andreas; O'Connor, Rory; Tichkiewitch, Serge, et al. Systems, Software and Services Process Improvement. Springer Berlin Heidelberg, 2010.

APA

Riel, S., Messnarz, R., O'Connor, R., Riel, A., & Tichkiewitch, S. (2010). Systems, Software and Services Process Improvement. Springer Berlin Heidelberg.

Chicago

Riel, Andreas; O'Connor, Rory; Tichkiewitch, Serge, Richard Messnarz, Rory O'Connor, Andreas Riel, and Serge Tichkiewitch. Systems, Software and Services Process Improvement. : Springer Berlin Heidelberg, 2010.