Service Design and Delivery

MLA

Mairi Macintyre, Glenn Parry, Jannis Angelis, et al. Service Design and Delivery. Springer US, 2011.

APA

Mairi Macintyre, J. Angelis, Angelis, J., Macintyre, M., & Parry, G. (2011). Service Design and Delivery. Springer US.

Chicago

Mairi Macintyre, Glenn Parry, Jannis Angelis, Jannis Angelis, Mairi Macintyre, and Glenn Parry. Service Design and Delivery. : Springer US, 2011.