Observing the User Experience : A Practitioner's Guide to User Research

MLA

Goodman, Elizabeth, et al. Observing the User Experience : A Practitioner's Guide to User Research. Morgan Kaufmann, 2012.

APA

Goodman, E., Goodman,Elizabeth, G., Kuniavsky, M., Kuniavsky,Mike, K., Moed, A., Moed,Andrea, M., Andrea Moed, A. Moed, & Mike Kuniavsky, M. Kuniavsky. (2012). Observing the User Experience : A Practitioner's Guide to User Research. Morgan Kaufmann.

Chicago

Goodman, Elizabeth, Goodman,Elizabeth Goodman,Elizabeth, Mike Kuniavsky, Kuniavsky,Mike Kuniavsky,Mike, Andrea Moed, Moed,Andrea Moed,Andrea, Andrea Moed, and Mike Kuniavsky. Observing the User Experience : A Practitioner's Guide to User Research. : Morgan Kaufmann, 2012.