Reinforcement Learning for Adaptive Dialogue Systems
  MLA
  Rieser, Verena, and Oliver Lemon. Reinforcement Learning for Adaptive Dialogue Systems. Dordrecht: Springer Berlin Heidelberg, 2011.
  APA
  Rieser, V., & Lemon, O. (2011). Reinforcement Learning for Adaptive Dialogue Systems. Dordrecht: Springer Berlin Heidelberg.
  Chicago
  Rieser, Verena, and Oliver Lemon. Reinforcement Learning for Adaptive Dialogue Systems. Dordrecht: Springer Berlin Heidelberg, 2011.