CRM Fundamentals

MLA

Kostojohn, Scott, et al. Crm Fundamentals. Apress, 2011.

APA

Kostojohn, S., Johnson, M., McKinnie, T., & Paulen, B. (2011). CRM Fundamentals. Apress.

Chicago

Kostojohn, Scott, Mathew Johnson, Tom McKinnie, and Brian Paulen. CRM Fundamentals. : Apress, 2011.