Systems, Software and Services Process Improvement

MLA

Winkler, Dietmar, Rory V O'Connor, and Richard Messnarz. Systems, Software and Services Process Improvement. Springer Berlin Heidelberg, 2012.

APA

Winkler, D., O'Connor, R. V, & Messnarz, R. (2012). Systems, Software and Services Process Improvement. Springer Berlin Heidelberg.

Chicago

Winkler, Dietmar, Rory V O'Connor, and Richard Messnarz. Systems, Software and Services Process Improvement. : Springer Berlin Heidelberg, 2012.