MLA

Friedli, Thomas, et al. Leading Pharmaceutical Operational Excellence. Springer Berlin Heidelberg, 2013.

APA

Friedli, T., Basu, P., Bellm, D., & Werani, J. (2013). Leading Pharmaceutical Operational Excellence. Springer Berlin Heidelberg.

Chicago

Friedli, Thomas, Prabir Basu, Daniel Bellm, and Jürgen Werani. Leading Pharmaceutical Operational Excellence. : Springer Berlin Heidelberg, 2013.