Serviceology for Smart Service System

MLA

Sawatani, Yuriko; Spohrer, James; Kwan, Stephen; Takenaka, Takeshi, et al. Serviceology for Smart Service System. Springer Japan, 2017.

APA

Sawatani, T., Kwan, S., Spohrer, J., & Takenaka, T. (2017). Serviceology for Smart Service System. Springer Japan.

Chicago

Sawatani, Yuriko; Spohrer, James; Kwan, Stephen; Takenaka, Takeshi, Stephen Kwan, James Spohrer, and Takeshi Takenaka. Serviceology for Smart Service System. : Springer Japan, 2017.