MLA

Rossi, and Nina Krey. Finding New Ways to Engage and Satisfy Global Customers. Springer International Publishing, 2019.

APA

Rossi, R., & Krey, N. (2019). Finding New Ways to Engage and Satisfy Global Customers. Springer International Publishing.

Chicago

Rossi, and Nina Krey. Finding New Ways to Engage and Satisfy Global Customers. : Springer International Publishing, 2019.