Social Customer Relationship Management
MLA
Alt, Rainer, and Olaf Reinhold. Social Customer Relationship Management. Springer International Publishing, 2020.
APA
Alt, R., & Reinhold, O. (2020). Social Customer Relationship Management. Springer International Publishing.
Chicago
Alt, Rainer, and Olaf Reinhold. Social Customer Relationship Management. : Springer International Publishing, 2020.