Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

MLA

Fornell, et al. Reign of the Customer: Customer-centric Approaches to Improving Satisfaction. Springer International Publishing, 2020.

APA

Fornell, F., Hult, G. Tomas M, Morgeson III, F. V, & VanAmburg, D. (2020). Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction. Springer International Publishing.

Chicago

Fornell, G. Tomas M Hult, Forrest V Morgeson III, and David VanAmburg. Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction. : Springer International Publishing, 2020.