MLA

Bryson, et al. Service Management: Theory and Practice. Springer International Publishing, 2020.

APA

Bryson, B., Daniels, P., Fuglsang, L., & Sundbo, J. (2020). Service Management: Theory and Practice. Springer International Publishing.

Chicago

Bryson, Peter Daniels, Lars Fuglsang, and Jon Sundbo. Service Management: Theory and Practice. : Springer International Publishing, 2020.