MLA

Galitsky. Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed. Springer International Publishing, 2020.

APA

Galitsky, G. (2020). Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed. Springer International Publishing.

Chicago

Galitsky Artificial Intelligence for Customer Relationship Management: Keeping Customers Informed. : Springer International Publishing, 2020.