MLA

Birindelli, Giuliana, and Paola Ferretti. Operational Risk Management In Banks. Palgrave Macmillan UK, 2017.

APA

Birindelli, G., & Ferretti, P. (2017). Operational Risk Management in Banks. Palgrave Macmillan UK.

Chicago

Birindelli, Giuliana, and Paola Ferretti. Operational Risk Management In Banks. : Palgrave Macmillan UK, 2017.