MLA

Maglio, et al. Handbook of Service Science, Volume Ii. Springer International Publishing, 2019.

APA

Maglio, M., Kieliszewski, C. A, Lyons, K., PatrĂ­cio, L., Sawatani, Y., & Spohrer, J. C. (2019). Handbook of Service Science, Volume II. Springer International Publishing.

Chicago

Maglio, Cheryl A Kieliszewski, Kelly Lyons, Lia PatrĂ­cio, Yuriko Sawatani, and James C Spohrer. Handbook of Service Science, Volume II. : Springer International Publishing, 2019.