MLA

Maria Maleshkova, Philipp Jussen, and Niklas Kühl. Smart Service Management. Springer International Publishing, 2020.

APA

Maria Maleshkova, M. Maleshkova, Jussen, P., & Kühl, N. (2020). Smart Service Management. Springer International Publishing.

Chicago

Maria Maleshkova, Philipp Jussen, and Niklas Kühl. Smart Service Management. : Springer International Publishing, 2020.