Managing business process flows : principles of operations management

MLA

Anupindi, Ravi, et al. Managing Business Process Flows : Principles of Operations Management. 3rd ed. Upper Saddle River, N.J.: Prentice Hall, 2012.

APA

Anupindi, R., Chopra, S., Deshmukh, S. D., Van Mieghem, J. A., & Zemel, E. (2012). Managing business process flows : principles of operations management. 3rd ed. Upper Saddle River, N.J.: Prentice Hall.

Chicago

Anupindi, Ravi, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. Van Mieghem, and Eitan Zemel. Managing Business Process Flows: Principles of Operations Management. 3rd ed. Upper Saddle River, N.J.: Prentice Hall, 2012.