A designer's research manual : succeed in design by knowing your clients and what they really need.
MLA
Visocky O'Grady, Jenn, and Ken Visocky O'Grady. A Designer's Research Manual : Succeed In Design by Knowing Your Clients and What They Really Need. Beverly: Rockport, 2009.
APA
Visocky O'Grady, J., & Visocky O'Grady, K. (2009). A designer's research manual : succeed in design by knowing your clients and what they really need. Beverly: Rockport.
Chicago
Visocky O'Grady, Jenn, and Ken Visocky O'Grady. A Designer's Research Manual: Succeed In Design by Knowing Your Clients and What They Really Need. Beverly: Rockport, 2009.