Emotional design : why we love (or hate) everyday things.

MLA

Norman, Donald Arthur. Emotional Design : Why We Love (or Hate) Everyday Things. New York: Basic Books, 2005.

APA

Norman, D. Arthur. (2005). Emotional design : why we love (or hate) everyday things. New York: Basic Books.

Chicago

Norman, Donald Arthur, Emotional Design: Why We Love (or Hate) Everyday Things. New York: Basic Books, 2005.