MLA

Schifferstein, Hendrik N. J., and Paul Hekkert. Product Experience. Amsterdam: Elsevier, 2008.

APA

Schifferstein, H. N. J., & Hekkert, P. (2008). Product experience. Amsterdam: Elsevier.

Chicago

Schifferstein, Hendrik N. J., and Paul Hekkert. Product Experience. Amsterdam: Elsevier, 2008.