MLA

Brogan, Chris, and Julien Smith. Trust Agents : Using the Web to Build Influence, Improve Reputation, and Earn Trust. Rev. Hoboken: John Wiley & Sons, 2010.

APA

Brogan, C., & Smith, J. (2010). Trust agents : using the web to build influence, improve reputation, and earn trust. Rev. Hoboken: John Wiley & Sons.

Chicago

Brogan, Chris, and Julien Smith. Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. Rev. Hoboken: John Wiley & Sons, 2010.