Dienstenmarketing.

MLA

Lovelock, Christopher H., Wim Verhagen, and Jochen Wirtz. Dienstenmarketing. 7e editie Amsterdam: Pearson Education Benelux, 2011.

APA

Lovelock, C. H., Verhagen, W., & Wirtz, J. (2011). Dienstenmarketing. 7e editie Amsterdam: Pearson Education Benelux.

Chicago

Lovelock, Christopher H., Wim Verhagen, and Jochen Wirtz. Dienstenmarketing. 7e editie Amsterdam: Pearson Education Benelux, 2011.