MLA

Seymour, Mike. Hotel and Hospitality English : Communicate Confidently with Guests. London: Collins, 2011.

APA

Seymour, M. (2011). Hotel and hospitality English : communicate confidently with guests. London: Collins.

Chicago

Seymour, Mike, Hotel and Hospitality English: Communicate Confidently with Guests. London: Collins, 2011.