Role of Digital Technologies in Shaping the Post-Pandemic World : 21st IFIP WG 6. 11 Conference on e-Business, e-Services and e-Society, I3E 2022, Newcastle upon Tyne, UK, September 13-14, 2022, Proceedings - Papagiannidis, Savvas; Alamanos, Eleftherios; Dwivedi, Yogesh K.; Gupta, Suraksha; Mäntymäki, Matti; Pappas, Ilias O. (Cham Springer International Publishing AG, 2022)