MARC Record
Leader
920
a| ebook
008
250703s----------------------000---eng-d
001
2550000000100997
009
ebk03
090
a| 2550000000100997
245
a| Case Studies in Service Innovation
260
b| Springer New York
c| 2012
020
a| 1-4614-1971-9
020
a| 1-4899-9686-9
020
a| 9786613698001
020
a| 1-4614-1972-7
020
a| 1-280-78761-9
100
1
a| Macaulay, Linda A.
700
1
a| Miles, Ian
700
2
a| Tan, Yin Leng
700
2
a| Theodoulidis, Babis
700
2
a| Wilby, Jennifer
700
2
a| Zhao, Liping
856
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866
s| 3860000000000675
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