Concepts and advances in information knowledge management : studies from developing and emerging economies - Bwalya, Kelvin Joseph; Mnjama, Nathan Mwakoshi; Sebina, Peter Mazebe II Mothataesi; Nathan Mwakoshi Mnjama; Peter Mazebe II Mothataesi Sebina; Sebina, Peter Mazebe I. I. Mothataesi (Chandos Publishing, 2014)