Information Systems and Management Science : Conference Proceedings of 4th International Conference on Information Systems and Management Science (ISMS) 2021 - Garg, Lalit; Brigui, Imene; Kesswani, Nishtha; Misra, Sanjay; Singh, Deepak; Sisodia, Dilip Singh; Vella, Joseph G.; Xuereb, Peter (Cham Springer International Publishing AG, 2023)