Electronic Government and the Information Systems Perspective : 12th International Conference, EGOVIS 2023, Penang, Malaysia, August 28-30, 2023, Proceedings - Kö, Andrea; Asemi, Adeleh; Francesconi, Enrico; Khalil, Ismail; Kotsis, Gabriele; Tjoa, A. Min (Cham Springer, 2023)