MARC Record
Leader
920
a| ebook
008
250703s----------------------000---eng-d
001
3710000000134379
009
ebk03
090
a| 3710000000134379
245
a| Telephone and Helpdesk Skills
260
b| Springer New York
c| 2014
020
a| 1-4939-0637-2
020
a| 1-322-13279-8
020
a| 1-4939-0638-0
100
1
a| Wallwork, Adrian
856
u| http://sfxit.ugent.be/sfx_howest?url_ver=Z39.88-2004&ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&rfr_id=info:sid/sfxit.com:opac_856&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&sfx.ignore_date_threshold=1&rft.object_id=3710000000134379&svc_val_fmt=info:ofi/fmt:kev:mtx:sch_svc&svc.fulltext=yes&
866
s| 3860000000000675
t| 3860000000000883
x| SpringerLink Books - AutoHoldings:Full Text
z| 3850000001485136