Advanced Information Systems Engineering - Matthias Jarke, John Mylopoulos, Christoph Quix, Colette Rolland, Yannis Manolopoulos, Haralambos Mouratidis, Jennifer Horkoff; Horkoff, Jennifer; Manolopoulos, Yannis; Mouratidis, Haralambos; Mylopoulos, John; Quix, Christoph; Rolland, Colette (Springer International Publishing, 2014)