Social Media: The Good, the Bad, and the Ugly - Dwivedi, Yogesh K.; Al-Sharhan, Salah; Clement, Marc; Janssen, Marijn; Mäntymäki, Matti; Rana, Nripendra P.; Ravishankar, M. N.; Simintiras, Antonis C.; Slade, Emma L. (Springer International Publishing, 2016)