MARC Record

Leader
920
  
  
a| ebook
008 250703s----------------------000---eng-d
001 4100000011984371
009 ebk03
090
  
  
a| 4100000011984371
245
  
  
a| Service Excellence for Sustainability : Lessons from Malaysia, Japan, and Taiwan
260
  
  
b| Springer Singapore c| 2021
020
  
  
a| 981-16-2578-6
020
  
  
a| 981-16-2579-4
100
1
  
a| Elias, Nur Fazidah
700
2
  
a| Hanawi, Siti Aishah
700
2
  
a| Jenal, Ruzzakiah
700
2
  
a| Mohamed, Hazura
700
2
  
a| Mohd Amin, Hazilah
856
  
  
u| http://sfxit.ugent.be/sfx_howest?url_ver=Z39.88-2004&ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&rfr_id=info:sid/sfxit.com:opac_856&url_ctx_fmt=info:ofi/fmt:kev:mtx:ctx&sfx.ignore_date_threshold=1&rft.object_id=4100000011984371&svc_val_fmt=info:ofi/fmt:kev:mtx:sch_svc&svc.fulltext=yes&
866
  
  
s| 3860000000000675 t| 3860000000000883 x| SpringerLink Books - AutoHoldings:Full Text z| 5590000003475497